I have a friend in China trying to link her bank account to a newly created PayPal account.
However, she is stuck on the Branch Address line item and could not get the app to accept the address.
I wonder what kind of Branch Address should she provide, and does it matter if she's on another language (Chinese) in the app, or does the address need to be in English (pin yin) as opposed to Chinese characters?
The swift code she was trying to add is: [Removed]
Welcome to our community help forum and thanks for posting here!
Sorry to hear about the issues your friend having with PayPal. It could be a technical glitch that the page getting stuck while adding the branch address. Please ask your friend to try to add bank using a different device or browser. If the issue persists, please reach out to our team through the available contact options at the bottom of PayPal page for additional assistance.
Best wishes,
Bindu
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