"Something went wrong" - Customer attempting to pay invoice.

[zenasecurity]

Customer cannot pay invoice. When they type in their credit card it just says "Something went wrong" and repeats. No errors saying "declined" or "try again", just "something went wrong". Thoughts?

[Rashika222]

yes you can also use payypal customer support Phone number : [Removed. Phone #s not permitted]/p>

[Rashika222]

PayPal Customer support care phone number is [Removed. Phone #s not permitted]/p>

[PayPal__Jyoti]

Hello @zenasecurity  

Thanks for visiting PayPal's Community Forum.

I do understand that you have issue with payment. Please reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page to get help with your issue. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account).

Hope this helps you!

Warm Regards,
Jyoti


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

[Rashika222]

My phone number is [Removed. Phone #s not permitted]/p>

[Rashika222]

[Removed. Phone #s not permitted]/p>