Space cockroach have taken money and set up d/d on my paypal

mechelegoldthor
Contributor
Contributor
I’ve noticed a d/d for next few days set up on PayPal so I’ve cancelled it when I look back on my bank last year they have also taken small amounts monthly weekly too. I’ve looked and apparently linked to a game or payment withdrawels. Has anyone got any solutions to this
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2 REPLIES 2

dylouis85
Contributor
Contributor

What's a space cockroach?

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PayPal_Shradha
Moderator
Moderator

Hello Everyone,

Welcome to the PayPal Community Forum! 

@mechelegoldthor We are sorry to hear about the unrecognized transaction made from your PayPal account. It sounds like this may have been a billing agreement or subscription. You can find the automatic payments also called subscriptions details on the PayPal website by following the below mentioned steps:   
Go to Settings.
Click Payments.
Select Automatic payments.
Select the merchant.


You can cancel the automatic payment on this page. Kindly refer the help centre article to know more about What is an automatic payment and how do I update or cancel one?. If there is no subscription or billing agreement you have and you think there has been unauthorised use on your account, kindly file a report to PayPal by suing the help centre article How do I report an unauthorized transaction or account activity? 

You can also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

Hope this information is helpful for your!

Warm Regards,
Shradha 

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