SMS received for transaction debit but the transaction is not on Paypal activity

egsamaras
New Community Member

Hello. I used my Paypal account to make a purchase. My card is a Saudi Arabia card but the purchase was from an online store in New Zealand. I received an SMS from card issuer that the payment has been debited but the transaction doesn't show on my Paypla account activity. On the online retailer site, I got an error message saying the payment was unsuccessful and I haven't received an email from the retailer to confirm the transaction. Will the amount be credited back to my card eventually?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@egsamaras 

 

Should go back to your card in a few days, if not speak to your card issuer?


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