Request for Release of Funds After 180-Day Hold Period

kophyo77apw
New Community Member

Dear PayPal Support Team,

     I hope this message finds you well. I am writing to request the release of funds from my PayPal account, which has been under limitation since August 22, 2023. According to the notification I received, my account was limited due to my residency in a country where PayPal services are not currently offered. It was mentioned that any funds in my PayPal balance would be held for 180 days from the date of the last payment received. As the 180-day period has now concluded, I am seeking your assistance to withdraw the funds that are currently held in my account. I understand that there are specific procedures and verifications required to process this request, and I am more than willing to comply with any necessary steps to confirm my identity or provide additional information as needed.

Please let me know the next steps I should take to initiate the withdrawal process. I appreciate your prompt attention to this matter and look forward to resolving it swiftly. Thank you for your assistance and understanding.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

 
If you have been told your Paypal account has been permanently limited then Paypal tends to hold any funds for 180 days. This is the same time frame that buyers have to open Paypal disputes.

If no disputes are opened in 180 days then normally you are allowed to withdraw the funds. That is as long as you are over 18, account is in your legal name and the account is registered in the country where you reside.


If you are trying to withdraw funds from another countries paypal account then I doubt you will have any luck which is probably why you have not yet received the email allowing you to now withdraw the funds?

 

To check if you are eligible contact customer services......
https://www.paypal.com/us/cshelp/article/how-do-i-contact-paypal-customer-service--help378

 

@kophyo77apw


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Kudos / Solution appreciated.
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grailedstole
Contributor
Contributor

have the same trouble with PayPal and grailed they held my money and can't relise it because account was limited 

someone have the same trouble ?

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