Refund on transaction is shown complete, but after 30 days still not present in my bank account.

kermit_la_frog
Contributor
Contributor
I received my refund on November 8. I read some articles regarding refunds, so I waited for month to finish. Still, after 26 days have passed I don’t see any funds on my bank account. Were there similar problems? Do I need to contact my bank?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@kermit_la_frog 

 

I would check with Paypal customer services and see if they will do a trace for you?

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.



Advice is voluntary.
Kudos / Solution appreciated.
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