Refund is not in my bank account nor my PayPal after 1 week. Paypal says it's been fully refunded.

ManuelHannes
New Community Member

On the 30th of september I spend around 15 bucks for a game on steam via PayPal. That PayPal is linked to my bank. However, when I refunded the game, it went through my PayPal, and it says it's been refunded to my bank. But my bank is still missing that 15 bucks even though PayPal says it's been fully refunded. 

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ManuelHannes 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/smarthelp/article/FAQ1212


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