Refund but bank account closed?

[duboi]

Hi All,

What happens when a seller refunds you but the bank account you used to make the purchase is now closed?  I do not have any checking/savings account with this bank anymore.

Thank you,

Son

[kernowlass · Accepted solution]

@duboi 

If it was a bank account and not card then as long as you have the option of a paypal balance in your country then it should bounce back there.

[duboi]

Gotcha, it was a bank account in the US. Hopefully I'll see it in my PayPal balance soon! Thank you for the reply.

[Thomaswi]

did you got your refund in paypal after that ?
@duboi 

[Emerald517]

Did you ever get your refund. This just happened to me today. I was refunded to an account that I closed just last week. I called PayPal earlier today and they said that my card would still be refunded and I'd have to ask my old bank for a check. I called them to confirm and they said that was a load of bull. I'm now on hold with PayPal to tell them what my bank said and I'm not hopeful.

[PayPal_JonK]

Hello @Emerald517, 

Welcome to PayPal's Community Forum. I'm sorry to hear you're running into some issues with a recent refund. Depending on the bank, they would usually still accept the refund into their system and you should be able to request a check from them. If the bank does not accept the refund, they'll usually send it back to PayPal within 1-2 weeks. If you don't see the refund after 2 weeks, please reach out to our Customer Support teams to see if a trace can be initiated on that refund. 

Best wishes with your refund!

 - Jon K