FOLD is a prepaid debit card. I have been successful at specifically paying my Capital One Credit card with my Fold Card for several months and my first trouble incident was back on Dec 27 2022. I initiated a payment investigation with Capital Once Credit Card division on Jan 4th 2023 and suddenly on Jan 11th 2023 the payment posted to Capital One and Capital One closed their investigation without finding out anything useful as they just showed that the payment posted.
Now this March many others as well as myself are running into issues paying our credit card payments with our Fold card. Our Fold card is not showing to be the problem. Our biller (in my specific case being Capital One) isn't the problem. So it seems that Paypal is the problem. Chatting with paypal has also had them saying the Fold payment method has been blocked due to security reasons which makes no sense.
Also on top of all of that, in my specific situation as well as others, we have the bill we're trying to pay only wanting to be paid with the Fold card yet when trying to submit the payment paypal seems to go in and set the Fold card as the back up and uses other payments on file or the "paypal balance" as the main payment method even though that wasn't authorized. Shouldn't have to say that that is wrong on all parts.
Paypal needs to get this fixed or just come out and let us know our preferred way of paying is just not going to be allowed anymore and we can be done and I'll move and others will move their business elsewhere.
