Payment successful, seller did not receive
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Everyone,
I was purchasing items from AliExpress and selected the PayPal option, completed all the steps, however I think the page timed out. My account has been debited, but this transaction is not showing on my PayPal transaction history and I the purchase (On AliExpress) is still incomplete, I am being asked for payment.
How do I fix this issue, or even get a refund?
- Labels:
-
Transaction Inquiry
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi rmo2024
Did you solve this issue? I am having a similar problem but I don't receive a payment advice and no order is generated or recorded either on Paypal or Aliexpress. Aliexpress have not been able to solve the problem and this is the only avenue with Paypal.
Cheers

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Pending????? in Transactions
- Issue with withdrawal balance to Debit Card (Indonesia) in Wallet
- invoice payment receiving money in Transactions
- Does PayPal leave a negative mark on businesses if dispute is successful? in Transactions
- PayPal is declining any payments from Outlier.ai all my information is up to date on paypal in Transactions