PayPal balance transfer to bank account lost and refuse to issue trace

learntosayno
Contributor
Contributor
I initiated balance transfer from PayPal to US bank account on Oct 29. PayPal confirmed Oct 31 transaction completed. 2weeks passed no money deposit in the bank account Called PayPal a lot of times. Asked to issue a ach trace last Monday. Never received trace confirmation email Have been promised a lot of times to wait to get trace email or updates Reality. None happened. No trace. No updates. Customer always give same thing Anyone had similar issue recently ? Did pay pal sent my money to someone else ? Anyway to recover my money? Thanks
Login to Me Too
2 REPLIES 2

wendyhdaniels
New Community Member
Car loan by PayPal
Login to Me Too

learntosayno
Contributor
Contributor
I have requested trace number again on Nov 12. As of today 72 hours passed PayPal still no issue me the trace. Trace request is still pending. Money is still missing Anyone else ? Why
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.