Nymbus llc

FDReid
New Community Member
Recurring payments Has anyone had a recurring payment to Nymbus LLC? Without consenting to these payments? How do I cancel this and report a fraudulent payment
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1 REPLY 1

PayPal_Shradha
Moderator
Moderator

Hello @FDReid,

 

Welcome to the PayPal Community Forum! 

 

We are sorry to hear about the unrecognized transaction made from your PayPal account. You can find the automatic payments also called as subscriptions details on the PayPal website by following the below mentioned steps:   

  1. Go to Settings.
  2. Click Payments.
  3. Select Automatic payments.
  4. Select the merchant.

You can cancel the automatic payment on this page. Kindly refer the help centre article to know more about What is an automatic payment and how do I update or cancel one?. If you think there has been unauthorised use on your account, here is some help: How do I report an unauthorized transaction or account activity? 

 

You can also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

 

Hope this information is helpful for your!

 

Warm Regards,

Shradha 

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