I haven't received a refund in my bank, even though a week has passed.

Darciukas
Contributor
Contributor
So, I accidentally forgot to cancel my Xbox GamePass subscription. I asked Microsoft to refund it and they did, Paypal says that it got the refund and that it was sent back to my debit card, which I used to make the purchase. A week has now passed since that and the amount is still marked as reserved in my bank. What do I do?
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Darciukas 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212


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