I can't figure out how to send money from my paypal balance rather than my debit card.

stottscoupons
Contributor
Contributor

I want to send money to a friend using my paypal balance, but it only gives me the option to use my debit card.  I don't know how to set it up so that I can use my balance.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@stottscoupons 


Click on the profile tab (icon next to log out) > Click on payments third option along on the thick blue band top of page > second down click on update next to your preferred way to pay and put a dot in one of the options listed.


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stottscoupons
Contributor
Contributor

Thank you for the detailed steps.  It still only gives me the debit card option, though.  It's very strange to me, because I know people pay with their balance.  

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kernowlass
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@stottscoupons 

 

Have you set up a balance account (the old paypal cash or cash plus accounts) to hold a balance? Can you see the balance in your Paypal summary page?


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stottscoupons
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I do see a balance, but I don't know about a balance account.  If I see a balance, does that mean I have a balance account set up?  Thank you for your response!

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kernowlass
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@stottscoupons 

 

Yes you should be ok, are the funds cleared and not pending and are they in the correct currency you want to send?


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