How to change Username on Paypal so that I can withdraw my money

[thucnguyendong]

Hi Paypal,

After 9 months, I received an email that my account is now eligible to withdraw. I found out that my name was incorrect so when I linked to the bank and withdrew, it failed to verify me as the receiver. Error message displayed when I tried to change them on the web. So please instruct me on how to update the name.
My ID: 36RPWXCJ8P9ZE

Screenshot of eligible email

Screenshot of error

Thanks and best regards,

[kernowlass]

@thucnguyendong 

IGNORE THE SCAMMER @Technicals AS THEY HAVE NOTHING TO DO WITH PAYPAL.

THEY ARE POSTING THE SAME ANSWER TO LOADS OF QUESTIONS ON THIS FORUM TO TRY AND SCAM FOLKS.

DO NOT SEND THEM ANY MONEY.

[PayPal_Ajay1 · Accepted solution]

Hello @thucnguyendong 
Welcome to the PayPal Help Community and thanks for posting here!
I do understand your query about linking your bank for withdrawal of funds. Please get in touch with our support team to know what can be done next or to get an understanding of the possible solution to the issue raised. You can follow the link to contact our support team www.paypal.com/cshelp/article/help378 .
Hope this information helps,
Ajay

[kernowlass]

@PayPal_Ajay1 

Thanks for removing the scammer 3 days after I reported it x30 times.