How can i receive a security code on email?

andyjourn
Contributor
Contributor

Is it possible when making payments for your security code to be sent to your email address, instead of your phone?    I am presently in the United States, and wish to pay someone.  I can't do this because I don't have international roaming here.

Login to Me Too
2 REPLIES 2

manju_
PayPal Employee
PayPal Employee

Hi @andyjourn  

 

Thank you for your post and welcome to PayPal Community Forum. I am sorry to hear that you are having trouble authenticating your account to make a payment. Due to account security reasons, we do not have an option to send a verification code via email and it's sent via registered phone number. Please check with your phone service provider  if there is an option to activate International roaming for your phone number and to receive a text message. Alternatively, contact our PayPal support team and we would try our best to sort it out for you. You will find our contact details by clicking Help & Contact at the bottom of any PayPal page. You can also reach us on Facebook www.Facebook.com/PayPal or on Twitter @AskPayPal.

 

Thank you

Manju

Login to Me Too

Mbest226
Contributor
Contributor
How can i receive a PayPal security code on my email
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.