Gamestop order didn't go through but pending transaction exists 4 different times.

Slarghi
Contributor
Contributor

As the title says I attempted a large and rather expensive console order from gamestop in which the order didn't go through, so I attempted it multiple times to no avail, only to quite. Checking my email I see confirmed paypal pending payments to gamestop 4 in total over $400 each (all the same amount). Gamestop has no record of my order but Paypal is giving me no option to dispute or get it removed, there is no cancel button in summery and the resolution center says it can not do anything with any of the transactions. What do I do to get these cancelled and off pending? Someone lease help.

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24 REPLIES 24

Op1kanobi
New Community Member

Paypal says it should fall off after 30 days:  https://www.paypal.com/us/smarthelp/article/how-do-i-cancel-a-paypal-order-or-authorization-faq4001

 

Going thru the same, on 3rd day.  Hope it's not months like others. 

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naylorboi17
New Community Member
mines is doing the same thing rn. idk what to do. i need help i just got off the phone with gamestop customer service and they have nothing in my order history
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chad2422
Contributor
Contributor

i have the same issues 4 different times and 2 of those on the same day been almost a year now and still hasnt drop .,.. same gamestop has no record of it 

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ForestKing
New Community Member

Did you ever get it dropped? I have a pending charge for a much much larger purchase but the order got cancelled (it didn't go through). Now the money is out of my credit line and I can't use it till paypal/gamestop drops the authorization.

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braedon16
Contributor
Contributor
did urs ever go thru, mine says the same thing. i just ordered mine & it's being authorized, but it's already taken out of my account but gamestop shows that i've placed no orders.
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