Check deposit photo issues.

[Katy56]

As of 3 days ago, paypal wont let me take a photo of a check to desposit it. I get all the way to where i enter the amount and when i click "take photo of front of check" the app just resets itself and sends me back to my main account screen. Ive talked to customer service but they said its a technical issue and they'll email me when its been resolved. Is anyone else having this issue?

[Chibao]

Re: Check deposit photo issues.

[PayPal_JonK]

Hello @Chibao & @Katy56, 

Welcome to the PayPal Community. I'm sorry to hear you're running into some issues depositing funds via check capture. After a bit of research, it looks like this issue has already been reported to our technicians. Hopefully this should be fixed soon. I'd recommend trying again 2-3 business days. In the mean-time, thank you for your time and patience. 

My apologies for any inconvenience this presents, 

 - Jon K