Cancellation of payment

RajavelArumugam
New Community Member

Hello,

 

Location: Germany

 

Transaction status: Hold

 

I mistakenly sent money to my friend as 'good and service' option. But, the money is on hold in my friend's acoount as she is not the seller and I can not cancel the payment. How I can receive the money back ? or atleast my friend should receive the money so she can send it to me. Also, tell me how many days the money will be on hold in my friend account.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@RajavelArumugam 

 

https://www.paypal.com/de/cshelp/article/wie-kann-ich-meine-einbehaltenen-zahlungen-freigeben-HELP12...

 

Either try information in the link OR its 21 days.

Sadly you can't cancel a completed payment and paypal would see your friend as a seller if you used the goods/services option.

The only way to get it back sooner is to open a paypal dispute but your friend would have a dispute on their account + would not get the 'fee' that they paid back again anyway. 


Advice is voluntary.
Kudos / Solution appreciated.
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