Can’t withdraw my balance

Csminplay
Contributor
Contributor
I can’t deposit/withdraw money to my card/bank that are already linked. It just says there’s a problem and can’t be done. There is nothing to say my account is limited. All the details on my accounts match. I have no notifications/messages asking for any details. Im at a dead end and starting to get really annoyed. Any ideas where to even start?
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3 REPLIES 3

scevsc
Contributor
Contributor

I'm having the same problem. It says my bank won't allow the transfer on that card. I don't really want to link my bank account as I'm not sure it's safe.

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PayPal_Ajay1
Moderator
Moderator

Hello @Csminplay ,

Welcome and thank your for posting your concern.

We are sorry to hear that you haven't received the money transfer to your bank account from your PayPal account. If the status is showing complete means we have already processed your withdrawal request. However, it may take a few days for your withdrawal amount to appear in your bank account as your bank takes time to process the request. Time frame also depends on the type of transfer you have selected. Request you to kindly refer to this article to understand the process on how to transfer funds from your PayPal balance to bank account and various error messages while transferring funds respectively https://www.paypal.com/us/cshelp/article/help394 & https://www.paypal.com/us/cshelp/article/help408

You can also reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking the Contact option at the bottom of PayPal page.

Hope this information is helpful for your!

Warm Regards,
Ajay
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Csminplay
Contributor
Contributor
It comes up saying we’re not able to complete this transaction at the moment when i attempt to withdraw so something is wrong but I have no indication on my account as to what that is so i can’t fix it. Ive followed all the suggested articles via the support chat and i’m getting nowhere
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