PayPal Community

I recently bought something via  Facebook page - the seller responded to my post searching for a pony rug. I paid via Paypal using Goods and Services. The seller has suffered a very close bereavement and now isn't in a position to bother with posting the rug to me so I need to request a refund. I started the online process but have stalled at the boxes where I have to give a link to the product page and the seller's refund or cancellation policy. Obviously as a private seller she didn't have these. How do I get the refund? ... View more

I'd like to use my credit card to pay for some building work. When I enter the card details a message pops up that may bank may make a charge for this. Can anyone let me know if they were charged and if so, by how much? I want to use Friends and Family as I know him and don't want him to have to pay the charge for the payment. ... View more

How long does it take Paypal to deal with a dispute and what is the process? I ordered goods from a business at the end of July and have heard nothing from them since. I've raised it as a dispute with Paypal but have heard nothing from them either. ... View more