Buyee - Transaction not visible in activity

[E991]

Hi all, I made an order with Buyee and cancelled it straightaway; they emailed me confirming the cancellation, but I noticed the transaction doesn’t appear in my activity. I can only see this activity in my bank statement as a pending transaction. However if I follow the original PayPal email, it takes me to a page where it says: “ The temporary authorisation was cancelled and your funding source wasn't charged.” I am quite confused how the money will return to my account. Thanks

[PayPal_JonK]

Hello @E991, 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues with a recent transaction. Based on that information from the email, it sounds like you're funding source wasn't actually charged, but just a temporary authorization was placed. Normally, those authorizations will fall off in 3-4 business days. However, they may take longer to reflect depending on how quickly the merchant orders the cancelation of the authorization, and how quickly your card company replies to their request. 

I hope that clears things up a bit, 

 - Jon K

[E991 · Accepted solution]

Thanks Jon!

[E991]

Just an update - the transaction eventually disappeared from my list of pending payments, so I believe everything is okay! Thx