pending status on my account
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Hi. I have a pending status on my account and this is my first time to experience it. I received an email that "Funds are on the way!" but I feel anxious about it. Just to make myself at ease, will I be able to received the payment after the 3-5 business days?
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Hi @kshkai139210,
Welcome to the community and thank you for your post.
Based on what you have explained, it sounds like you a referring to a pending withdrawal. Every transaction that goes through our system is reviewed. Sometimes, a withdrawal can be placed on hold for further review. Typically, the review process takes 72 hours to complete. Once this timeframe has passed, the withdrawal would be sent to your bank. You should then received it within 3-5 business days.
I hope this helps!
- Rachel

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