payments

Darcie2008
New Community Member

I cannot make a payment to my account

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Darcie2008 


As you haven't added your country to your profile (so we can see when we hover over your username) or said in your post which country you are in so unfortunately its hard for us to advise.
Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.


Advice is voluntary.
Kudos / Solution appreciated.
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PayPal_RebeccaN
Moderator
Moderator

Hey @Darcie2008

 

Welcome to the PayPal Community Forum! 

 

Thank you for your post and welcome to the PayPal Community Forum! 

 

I am sorry to see you are having issues sending a payment, I appreciate how concerning this must be. First of all, I would ask that you ensure your email address is confirmed. Please also ensure you have a funding source (bank/card) added to your account and confirmed: How do I add a bank account to my PayPal account?How do I add a credit card to my PayPal account?

 

Please ensure you have no outstanding account limitations. If there are limitations stopping you from sending money, you would find these on your Resolution Center after selecting 'Go To Account Limitations'. 

 

Finally, I would ask that you check the following link: How do I confirm my identity? (CIP) to ensure we aren't requesting that you confirm your identity first. 

 

I hope this helps. Have a lovely day! 

Rebecca 

 

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

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