password not required in ebay or facebook

HappyGardener2
Contributor
Contributor
Recently I have been able to make Paypal transactions on ebay and facebook without inputting my password. This does not feel safe to me. How can I alter the settings so that I have to put in the password for every transaction?
Many thanks for your help
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6 REPLIES 6

PayPal_RachelK
Moderator
Moderator

Hi @RoyalArchMasons,

 

Welcome to the community and thank you for your post.

 

When you use your PayPal account to process transactions using Facebook, Facebook will sign you up for Automatic payments with them. This is why you are not prompted for your password each time. If you want to cancel this, please click here.

 

- Rachel 

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petepowergen
Contributor
Contributor

I have the same problem but when I click your link it says the page is no longer available. I tried Paypal customer service but apparently 10.30 in the morning is outside their opening hours. Any ideas? cheers Pete

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HappyGardener2
Contributor
Contributor

Hi Petepowergen, did you try the solution I found re going into paypal settings  - account - and cancelling all the ones that say they have pre approved payment? I was shocked when I found that about 8 companies, most of which I had only used once, had automatically given themselves pre approved payment! I too gave up with paypal customer service, apparently morning, early afternoon and late afternoon are all outside working hours. I got my most helpful answer by posting the problem on facebook. Good luck

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petepowergen
Contributor
Contributor

Hi, I did find the pre approved entries. There were two relating to Ebay butI have not cancelled them yet because apparently they cannot be reinstated now. I was hoping somebody may have a solution that resolved to issue without breaking the link between Ebay and Paypal. I don't quite know how it would all work if I had to use another payment method. Fear of the unknown I guess.

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HappyGardener2
Contributor
Contributor

Many thanks for your help. I have now disconnected the paypal link from my facebook account. I hadn't been aware there was such a link, and I am sure many others would be in the same situation. Thank you

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HappyGardener2
Contributor
Contributor

I have found another answer to the issue - Log into Paypal and then go to your account settings which is the gear icon next to the logout button. Across the top there's a bar, it opens in account but you want to open payments then you click manage automatic payments and then tick show active and you should be able to work it out from there. 

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