i need to get my money back

ZeHoudini
New Community Member

i gave 50 usd to someone but he can't use it because he don't have his social security number and can't get it, and he can't give it back till he don't have his social security number. How can i have my money back ?

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1 REPLY 1

PayPal_Ayesha
Moderator
Moderator

Hello @ZeHoudini,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I understand that you wish to get your funds back. Please note that once the payment shows as completed, it means that the receiver has got the money and will have the option to issue a refund. You can share these below-mentioned steps with the receiver to issue a refund.

 

  1. Go to your Activity
  2. Select the payment you want to refund and click Issue a refund.
  3. Enter the amount you want to refund.
  4. Click Continue.
  5. Review the information and click Issue Refund.

If the receiver is unable to process your request, please ask them to reach out to us through the available contact options on our website so that our advisors can help accordingly with the issue.

 

Regards,

Ayesha


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