Why am I no longer getting e-mails when I receive payments?

ljfnord
New Community Member

For some reason, I have stopped receiving e-mails whenever I receive money in my PayPal account. The transactions appear in my summary, but I don't get an e-mail at either my primary or my secondary address. What is going on here?

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1 REPLY 1

manju_
PayPal Employee
PayPal Employee

Hi @ljfnord 

 

Welcome to PayPal Community Forum and thank you for your post. I certainly understand this must be concerning as you are not receiving the payment notifications via email. I recommend you to please update your email notification preferences to get it sorted out. 

 

I hope you find it helpful!

Thank you

Manju

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