What does it mean if a customer cancels a billing agreement?

[dillonsplace]

Hello,

I keep getting occasional emails from Paypal saying that << customer XYZ has canceled the following billing agreement with you. Billing agreement ID:B-2UX7************>>

Can anyone tell me what this actually means? I don't understand what "billing agreement" they are talking about and if there's anything I need to do.

Thanks...

[Renuka3]

Hi @dillonsplace 

Welcome to community,

The billing agreement is an automatic payment. To know more information about automatic payment, I request you to check this article.

I hope information provided above is helpful.

Renuka.