Undue blocked amount

Pmanuela
New Community Member

Hi there,

I had a payment via Paypal, net amount + VAT, so gross amount was taken from my card. But there is an additional amount still to be blocked, seems it is only VAT amount. Seller informed me that payment block is not by them but Paypal. Who can help me to unblock this payment? Thank you

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Pmanuela

 

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues making a recent payment. If the steps in this Help Center article don't offer any assistance, I'd recommend reaching out to our Customer Support teams. 

 

My apologies for any inconvenience this may cause,

 

 - Jon K


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