Unclaimed payment

[Temp20220814C]

I've been collecting payments for an upcoming class reunion for the last few weeks. So far so good. But I just had someone say that they sent me a payment that is still showing as "unclaimed" on their end. Any thoughts?

[kernowlass]

@Temp20220814C 

Double check the email that they used and make sure there were no spelling errors or typos.

[Temp20222109c]

It's all correct