Unable to transfer money into my PayPal account from my bank

[diane-in-ny]

I never had trouble before.  Now I get the message

We're sorry. We're not able to process your request right now. Please try again later.

Is anyone else having trouble?

Thanks for any help

[Honeybanks_0]

I’m having the same problem as well

[diane-in-ny]

I've been having a 'chat' with PayPal and apparently it has to do with PayPal security. Unfortunately the phone numbers in my record are no longer good so they cannot verify with a text. Suggest you make sure your phone numbers are correct and then contact paypal.

[kernowlass]

@diane-in-ny 

Have you had a failed bank transfer or negative balance at all recently?

[diane-in-ny]

No. And the problem has been solved.

Turned out I had an old landline phone number in the account. I had to update it with my current cell phone number. Did that and all is good.

Thanks for replying