Transaction declined by the card issuer, but still charged and not appearing in Paypal.

Robsidobsi
New Community Member

I tried making a payment yesterday which was declined by the card issuer. No trace of the transaction on my Paypal account but after looking at my card I can see I've been charged. Is this a common occurrence? Any idea of when the funds will appear back on my card?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Robsidobsi 

 

You would need to talk to your card issuer on this one as sounds as if paypal have never received them to do anything with.


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