- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
My friend sent me money and it is currently on hold in Paypal, and when I try to transfer it to either my bank or Paypal balance, it says ' There's an issue with your account' message. How do I fix this?
Solved! Go to Solution.
- Labels:
-
Add or withdraw money
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Alvas
Your payment may be on hold because:
- The payment you received may be considered unusual for your selling pattern
- Your account was inactive for a while
- PayPal found an unusual change in the selling price of this transaction
- You’re selling an item that can potentially cause dissatisfaction with customers
- We noticed you only recently started selling outside of eBay, so your history with us as an off-eBay seller is quite short.
If there aren't any issues with your transaction, such as a customer filing a dispute, the payment will become available within 21 days.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Alvas
Your payment may be on hold because:
- The payment you received may be considered unusual for your selling pattern
- Your account was inactive for a while
- PayPal found an unusual change in the selling price of this transaction
- You’re selling an item that can potentially cause dissatisfaction with customers
- We noticed you only recently started selling outside of eBay, so your history with us as an off-eBay seller is quite short.
If there aren't any issues with your transaction, such as a customer filing a dispute, the payment will become available within 21 days.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@CaptainSul_
If there aren’t any issues with your transaction or account, the payment will be released 21 days after receipt. You can help to release the eligible payments earlier by following one of the below steps:
- Add Tracking: Use one of our approved shipping carriers and the tracking details on your Activity page. We’ll release the hold 1 day after delivery.
- If the held payment is for a service or intangible item (e.g. piano lessons, e-book), update your order status on your Activity page and you'll get your money 7 days after verification.
If your held payments are related to selling on eBay, please contact eBay.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Extra personal PayPal accounts in Managing Account Archives
- Will my south african paypal account work in Pakistan? in Managing Account Archives
- Upgrade to a business account in Managing Account Archives
- My account is a seller account when I don't want it like that in Managing Account Archives
- Can I have business and paypal both accounts with same number and linked to same bank? in Managing Account Archives