The temporary authorization was canceled and your funding source wasn't charged.

trta
Contributor
Contributor

It's only 2 month from the day I made purchase. I don't know the reason why and when my transaction had been canceled and I haven't received any refunded amount yet.

What happened?  

 

trta_0-1682699571568.png

 

 

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1 REPLY 1

PayPal_Bindu
Moderator
Moderator

Hello @trta,

 

Welcome to our community help forum and thank you for your post!

 

I completely understand your concern about your funds. I do understand your concern with this. When you attempt to make a payment, the amount can be temporarily charged to your bank/card and will remain pending until the merchant accepts/processed your order. As the authorization got canceled, the charge will simply be removed from your bank and and the funds would be returned to your available balance. This means you won't see a refund in your bank account. I would suggest you to contact your bank for more information on this authorization charge.
 

I hope this information helps,

Bindu

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