TRANSACTION PENDING

ikeindi
New Community Member

so i’ve been selling on depop and about a week ago someone bought my item, the paypal transaction STILL says pending and it’s been a really long time and i feel bad for the person that bought the item 😞 please help bc paypal is impossible to contact and all they say is “verify your email” for payments on hold but it’s NOT on hold it’s pending and i already verified my email?? what do i do

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1 REPLY 1

manju_
PayPal Employee
PayPal Employee

Hi @ikeindi 

 

Thank you for your post. I understand the importance of the funds. Have you verified your PayPal account? It is important that your account is verified to be able to receive the payments without hassle. If your account is not verified, here is how you can get your account verified. Here are possible reasons as to why your payment is not available. 

 

I hope it helps.

Manju

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