Someone sent money to me but its not showing up in my account.

[SassyBritches22]

Just as the title says, someone sent me money to my paypal however my balance is still showing up to $0... ive been on hold with the paypal phone service for about an hour now... where is my money and how to i get to it??????

[kernowlass]

@SassyBritches22 

As you haven't added your country to your profile (so we can see when we hover over your username) or said in your post which country you are in so unfortunately its hard for us to advise.
Paypal varies a great deal country to country so you need to tell us where you are on this worldwide community forum.

[PayPal_JonK]

Hello @SassyBritches22, 

Welcome to the PayPal Community! I'm sorry to hear you've run into some speed-bumps while trying to receive money to your PayPal account. As @kernowlass stated, PayPal's services vary from country to country, so it's important to get the best localized information for your country of residence. With that in mind, I'd recommend visiting our Help Center to search for the following Help Center articles: 

How do I receive money through PayPal?

Where is the money I received?
 

If they are unavailable, the option to receive money may not be available in your locale. Also, here's another great article you may want review: 

How do I spot and report a fake, fraudulent, or phishing PayPal email or website?
 

Good luck with this and future transactions!

 - Jon K