Sent

Jrock8019
New Community Member
Sent to wrong person
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Jrock8019 

 

If you want advice then helps if you say which option you used to send the funds / how you funded the paypal payment and what it says on the transaction in your paypal account?


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Triciabell
Contributor
Contributor
I did use the f/f option but it was to pay for flowers. When I tried to put it on the PayPal reports it won’t give me an option to say what the problem is. It just says unauthorized use in a couple of other options which are not the problem. Do you know if there’s anything else I can do
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Triciabell 

 

A friends / family (or gift payment) is intended as a transfer of funds from family or friends to one another. For this reason, there is no processing fee when payment is made with bank or PayPal balance.
However as it is a gift payment, there is also no buyer protection as no goods or services should have been exchanged.

If he was not a close mate or family member you should never use that option as it enables the seller to evade paying his Paypal fees and negates your buyer protection at the same time.

You would also not be able to open a dispute (apart from one citing an unauthorised transaction), which would be automatically closed as you did authorise the initial payment.

Be careful as using that option for purchasing goods is against Paypal rules and can lead to account limitation.

If you funded your Paypal payment via a credit card then contact your card issuer and see if they will help you but unfortunately they may decline as well as it was a gift payment.




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