Sent money

Pirabaavathy
New Community Member
Hi I sent money to a friend and I don’t understand why keep on hold the money which she need the money for emergency use I try few time with bank account to credit card until I sent her usa 10 it able to get it but when I try back send again it hold again so can you help me with this really urgent
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kernowlass
Esteemed Advisor
Esteemed Advisor

@Pirabaavathy 

 

Not sure if you have the friends/family option in your country but if not then all payments would be viewed as per payment for goods/services and so may be subject to the new seller hold as per link.

 

https://www.paypal.com/my/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297?app...

 

So tell the recipient to mark the transaction as processed then you may have the option on your account to mark the transaction as delivery/satisfied. If you confirm this by clicking on the "Confirm Receipt" button, funds may be released sooner ie 7 days after you verifiy receipt. This is not always available or guaranteed. 
If not then sadly its 21 days.


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Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Pirabaavathy 

 

Not sure if you have the friends/family option in your country but if not then all payments would be viewed as per payment for goods/services and so may be subject to the new seller hold as per link.

 

https://www.paypal.com/my/smarthelp/article/my-payment-is-on-hold.-why-is-this-happening-faq3297?app...

 

So tell the recipient to mark the transaction as processed then you may have the option on your account to mark the transaction as delivery/satisfied. If you confirm this by clicking on the "Confirm Receipt" button, funds may be released sooner ie 7 days after you verifiy receipt. This is not always available or guaranteed. 
If not then sadly its 21 days.


Advice is voluntary.
Kudos / Solution appreciated.
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