Sent money to a closed email address.
CarlMTP
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Posted on
May-10-2022
01:32 PM
I just want to verify that if I sent money to a friend, but used an old unused email address, I can not get that refunded by PayPal? It's not fraud, or stolen card etc. My friend just says they aren't using that email anymore.
Thanks
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Refunds
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Transaction Inquiry
4 REPLIES 4
kernowlass
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May-10-2022
02:04 PM
What does it say next to the transaction in your paypal account?
Advice is voluntary.
Kudos / Solution appreciated.
CarlMTP
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May-10-2022
02:26 PM
kernowlass
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May-10-2022
02:35 PM
Then the funds have successfully transferred to an active and open paypal account linked to the email address you sent it to.
Your friend needs to contact customer services to help transfer the funds or access her account.
Advice is voluntary.
Kudos / Solution appreciated.
CarlMTP
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May-10-2022
02:37 PM
Thanks, I am now informed they did that and were able to get back into their account.

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