Scam payments cancelled

Sarah473
Contributor
Contributor
I was scammed into sending a payment from a Dpop seller for 80 I then cancelled it. I got a message saying Cancellation request - cancelled Does that mean payment cancelled or my request was cancelled
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Sarah473 

 

What does the “Cancellation Request - Cancelled” message itself say? And how did you cancel? Sending a message to seller on Depop or PayPal? And if you don’t see a refund issued in your PayPal account right now, then the message probably means your request to cancel is canceled/denied.

 

On PayPal, ‘Completed’ payments cannot be ‘canceled’ as they are received by the seller, so must ask seller to issue a refund as per:

https://www.paypal.com/uk/cshelp/article/i-want-my-money-back-can-i-cancel-a-payment-HELP106


Kudos & Solved are greatly appreciated. 🙂
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