Refunded but nothing on my bank

Alhosani002
New Community Member

Before a 40 days i asked Nintendo (gaiming company) for a refund , they have send the money and i can see the transfare on paypal but i didnt recive any dollar on my paypal wallet or on my credit card , anyu one know what is the proplem or what shoud i do to fix it i will be thankfull for helping me .

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Alhosani002 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


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