Refund not in wallet, not in bank

amritadas
Contributor
Contributor

Hi! I hope you can help. The vendor has refunded the money and it shows as refunded in the activity list. But, its not in the wallet, and its not in my bank account. So, what should I do. Refunded money was on 22nd Nov. Today is 1 Dec. 

Login to Me Too
2 REPLIES 2

sping253
New Community Member

I'm having the same issue, though I've been waiting longer. The refund I'm waiting on was sent by the vendor on October 27, and I was expecting to see it somewhere (either PayPal Wallet or my credit card statement) by November 27 (30 days per PayPal's own statements). 

Login to Me Too

amritadas
Contributor
Contributor
Oh no! That is too long. I hope it gets sorted soon. It is giving me major anxiety.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.