Refund false status

mxtiiss
Contributor
Contributor
Hello, my refund shows status that my money is already refunded on card 14hrs ago, but money isnt still there. Solutions?
Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

mxtiiss
Contributor
Contributor
Thanks, i understood everything on reply, i just have to wait.

View solution in original post

Login to Me Too
2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@mxtiiss 

 

It would not show as refunded to your card 14 hours ago as paypal would have no idea when your card issuer credited you the funds to your card balance.

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too
Solved

mxtiiss
Contributor
Contributor
Thanks, i understood everything on reply, i just have to wait.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.