Pending cancellation of automatic payments

Teday9x
New Community Member

I tried cancelling my automatic payment because I got hacked on the website this automatic payment goes to. However, it still says "pending cancellation" even though I don't have any payments going through and a few hours passed. How can I cancel it fully? Other automatic payments could be cancelled immediately

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Teday9x

Welcome to the PayPal Community! I'm sorry to hear you've run into some issues cancelling an automatic payment. From the sound of it, you're pretty familiar with the steps we'd recommend taking. At this point, I'd recommend reaching out to our Customer Support teams for further assistance. They should be able to look into this a bit further. 

 

Best wishes!

 

 - Jon K


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