Payments Missing

Slipoveri
New Community Member
Hi! I have been receiving money from Twitch for few months. I just checked my wallet and the balance is off. It shows only the newest payment (I checked the history and it shows that I received all of them). I use my card as primary option when buying something but now I am wondering if there's a possibility that it takes money from my bank account and paypal account?
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1 REPLY 1

prathik5059
PayPal Employee
PayPal Employee

Hello, @Slipoveri 

 

Thank you for your post and welcome to our Community Help Forum!

I understand that you have not received the payment. I would like to inform you that you will receive a notification or email from PayPal when you receive payment. I would request you double-check your activity log. If you have received the payment. Also, please be informed that you need to have a confirmed email address to receive the payment. This article will help you provide more information regarding unclaimed payments. 

 

I hope this helps!

Prathik5059

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