Payment sent to an email without a Paypal account
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Receiving Money
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Transaction Inquiry
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The payment is showing completed in your teacher’s PayPal account but it is not reflected in the balance?
Customers can use the PayPal guest checkout credit/debit card option right on the PayPal login page in the process of checking out with PayPal. The buyer fills out their billing and shipping address and card info on the PayPal checkout form.
If your teacher sees the transaction in their PayPal Activity page, click the transaction, then click “Refund this payment” link.
Kudos & Solved are greatly appreciated. 🙂
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The teacher never had a PayPal account before under the email address that student send the money to? The student payment should have a pending status with cancel option. If not, the money will be automatically refunded to students account after 30 days unclaimed. Student can contact PayPal customer service to double check this, procedures change.
https://www.paypal.com/smarthelp/contact-us
Click “Message Us” or “Call Us” option on the bottom.
Kudos & Solved are greatly appreciated. 🙂

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