Payment pending

arkijam
Contributor
Contributor
My payment says its pending, but it has been deducted on my account already. Anyone knows why? Thank you
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5 REPLIES 5

kernowlass
Esteemed Advisor
Esteemed Advisor

@arkijam 

 

Are you the buyer or seller???

Pending on your paypal account?

Pending on the recipients paypal account?

Pending on both accounts?

Or is it on 'hold' and not pending?

Is there a clearance date?


Advice is voluntary.
Kudos / Solution appreciated.
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arkijam
Contributor
Contributor
It says sent money-pending, Im a buyer. I sent money for payment. The seller could not receive it either since the status should be 'completed'. the first time it happens to me.
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arkijam
Contributor
Contributor
To add.. This is what they sent me on email with my transaction. As part of our security measures, we review certain payments more closely to ensure our platform is being used properly and to minimize the potential risk for us and our customers. One of the payments that you sent is currently being reviewed. We are working to resolve this matter as quickly as possible. We apologize for the inconvenience. So, how long is the 'review'?. Thanks again 🙂
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kernowlass
Esteemed Advisor
Esteemed Advisor

@arkijam 

 

Should only be a few days if that.

They do this to payments for example like those sent using the friends/family option to make sure they are going as a gift and the seller is not using that method or option to negate paying their fee against paypal rules.


Advice is voluntary.
Kudos / Solution appreciated.
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arkijam
Contributor
Contributor
Thank you. Hopefully it will be okay soon. 🙂
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