Does anyone know why a payment would still be on hold?I provided a tracking number right at the start and the item I sold has been delivered so I'm at a loss why?
Funds are normally released when tracking shows online that the item has been delivered to the buyer + 1 day as long as you used one of Paypals supported carriers. If completed and no funds are released then contact c.s. and request manual release of funds.
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, during business hours you may also be able to message whilst logged out. Or 4. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
I tried your advice to no avail. Kept getting requests to go through "Customer Service". It's like riding a merry go round in the twilight zone. Payment has been on hold since July 20, 2022. I went to the FB page and went through the Messenger page, gave my email addy attached to my account and the AUTOMATED response gave me links to the EXACT SAME pages that couldn't answer my question in the first place.
