Payment Taken twice

kbyers83
Contributor
Contributor

My paypal balance was -£187.42 due to a few transactions I then added that money to my paypal account to bring it back to £0. But then paypal also charged my bank account for those transactions which I had just payed for by sending over the money to my paypal account. I now have lost £187.42 as it’s not shown up in my paypal account. Any help would be great!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@kbyers83 


If you have failed bank transfer then Paypal automatically keep trying to access those funds to clear your negative balance.
They have already fronted the payment to the seller on your behalf and so want the money owed.

If you sent a bank transfer to your Paypal account and Paypal also automatically applied for the funds as well then you would have 2 payments processing to your paypal balance.
The first one to arrive will clear the negative balance and the second one will be credited as a + to your balance and you can withdraw it back to your balance once cleared.

Allow 5-7 days for the transfer to complete from your bank account as it goes via echeque. Once it's left your bank it goes via ACH until it finally clears through to paypal.


Advice is voluntary.
Kudos / Solution appreciated.
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