My money went to someone I don't even know!!

Allfruit
New Community Member

Hello. I have a personal PayPal account and a business account. I tried to send money to my business account, but there was some sort of glitch and it ended up going to somebody that I don't even know. I tried to go through the Resolution Center, but PayPal came back in the same day saying there was nothing wrong with the transaction. What do I do now? Fortunately, it wasn't much money, but it's definitely making me to NOT use PayPal now!!! Any advice???

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1 REPLY 1

S_Ameen
PayPal Employee
PayPal Employee

Hi @Allfruit 

 

I understand your concern regarding the payment being sent to the wrong person. If the transaction has been completed, then you need to contact the recipient and ask them to refund the money. If the payment has been sent as a personal payment, then it is not covered under PayPal's buyer protection policy.

 

 

 

 

Regards

Ameen

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